Q. How can I hire your
The best way to contact us
is to give us a call at (973) 641-4919 or fill out our contact us
form, so you can discuss your party decoration needs with one of our
professional balloon artists.
Q. How long in advance
should I place my order?
order to allow enough time to work together on the details of your
order, we recommend that all jobs be booked/confirmed at least two week
in advance. Reservations are subject to delivery slot availability at
the time the order is placed.
Q.What will be the delivery and setup charges?
The delivery and set-up charge for decoration varies based on location and time frames. Please refer to our Delivery page for more information.
Q. Who will set-up my decoration and how long will it take?
Depending on the size of
your order you can expect a team of one to four balloon artists.
Our team will be wearing My Deco Balloon uniforms so you can
recognize them. Depending on the size and design of your
decoration, it can take about half an hour to 4 hours for our team to
build and set up your balloon decoration.
Q. Do the prices include removal of the decor?
NO, removal of decor is not included. A quote can be provided is this service is required.
Q. How and when do I have to pay?
In order to book your event we required a deposit of 50% and the remaining balance is due the day of the event. Payments can be made by credit cards, checks, cash or money orders.
Q. In what area do you
offer your Balloons Decoration Services?
We offer our balloon
decoration services to clients in New Jersey ,New York City,
Long Island areas, and parts Connecticut.
Q. What if I need to cancel?
Orders can be canceled 72 hours prior to the event, and the deposit is non refundable.
Q. How long
will the decor last?
depends on the environmental conditions and if the decor is
air-filled, or helium filled. A regular 11″ helium
balloon has a lifespan of about 18 hours. We can extend the
float time by use of Hi-Float, a polymer that is added to the balloon
prior to inflation. This can increase the float time by several
days. Air-filled decor can last for days or even weeks under
the right conditions.
Q. Are balloons biodegradable or can they be recycled?
There are two types of balloons, foil (sometimes called mylar) and latex. Foil balloons are not biodegradable, but can be recycled. Latex balloons can't be recycled, but are biodegradable.
Q. I don't
know what I want, can you help me figure it out?
When you call to talk to one of My Deco Balloon's event artists,
they will ask you questions about your event and the purpose of the
decor- that is whether you are trying to attract attention to
a focal point, or going for an overall ambiance. If you have
already figured out your approximate budget, our designers can help
by suggesting packages and decor alternatives that match your goals
with your specific budget in mind.